618-223-5590 info@hfexteriors.com

The Claims Process

Please follow these steps to start the claim process:

  1. Before calling your insurance company know the “Storm Date” or “Date of Loss” (when the storm happened) and “Type of Loss” (wind, hail, tornado, etc.).

  2. Contact your insurance company to file a claim.  This can be accomplished by calling the toll free phone number for the claims department of your insurance company.  It may be easier to file the claim online.  Please let your insurance company know that H&F Exteriors has already inspected your home and found sufficient damage to file a claim.

  3. Save any invoices and/or receipts for emergency repairs needed to protect your home from additional loss or damage and be prepared to present them to your adjuster when he/she comes out to inspect your home.  Examples of emergency repairs are boarding up broken windows, tarping a leaky roof (or missing shingles), etc.
  4. A few days after filing a claim you will be contacted by your insurance company.  When an appointment is set for an adjuster to inspect your home, make a note of the date, time and claim number.  Once you know the appointment date and time please share it with H&F as soon as possible. In our experience, our attendance at this appointment greatly increases the likelihood that your claim will be approved.

One of the many benefits of working with H&F Exteriors is that we can assist with ANY of the above steps!  We are experts at identifying damage to your home and working with Insurance Company Claims personnel to have your home restored to pre-storm damage.